At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.
Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.
Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.
For the information about council services and closures, visit the COVID-19 section
To learn more about Auckland Council's response to COVID-19, visit OurAuckland
Water restrictions lifted - Water restrictions in Auckland have been removed from 23 October 2021. Learn more
Alert Online applications accepted
We are accepting, assessing and approving all digital applications for alcohol licences while at Alert Level 3.
No hardcopy applications will be accepted during Alert Level 3.
Any hardcopy information provided to us immediately prior to lockdown should be re-submitted digitally.
If this isn't possible then we will continue processing your application at Alert Level 2.
Some physical inspections will be available at sites with appropriate COVID-19 health and safety protocols in place, others can be done remotely. Some inspections will however need to wait until we return to Alert Level 2.
Ngā raihana me ngā whiu waipiro
We have a full team working remotely. Online applications will continue, and processing of hard-copy applications will resume. We will offer Duty Manager interviews over video and inspections will be carried out with appropriate health and safety measures in place.
Customer meetings will be undertaken by email, phone or online conferencing (e.g. Skype) where possible. Limited onsite and in-person meetings can resume, with appropriate health and safety measures in place, including physical distancing.
Find out how to apply for a manager's certificate.
Apply for an alcohol on-licence, off-licence, club licence or temporary authority.
Find out how to apply for an alcohol special licence for sporting events, concerts, farmers’ markets, and private social gatherings.
District Licensing Committees consider and grant or renew applications for licences and manager’s certificates.
Any person who has a 'greater interest' in the application for an alcohol licence can object to the grant or renewal of that licence.
If you change a duty manager at your business, you need to let us know within two working days.
Find out how to make a complaint about an existing licensed business or the terms of a licence.
Find out how to pay or dispute an alcohol fine.
If making changes to your alcohol business like extending licensed hours or adding an outdoor area, you need to apply for a change to your alcohol licence.
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To ask for help or report a problem with our services or facilities, contact us.
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