Some online services – including MyAuckland – will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March, due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
He āwhina mō ngā kāinga me ngā rōpū hapori, iti te whai moni Help for low income households and community groups
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Apply for a property rates rebate (partial refund)
If you are facing financial hardship, you may be eligible for a property rates rebate – which is a partial rates refund.
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Apply for a reduction of property rates penalties and fixed or targeted charges
Learn if you are eligible for a reduction of property rates penalties or targeted charges. You can also find out how to apply and who is not eligible.
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Apply for a reduction of property rates for miscellaneous purposes
Get a reduction of property rates in special or exceptional circumstances not covered by other policies, including eligibility criteria and how to apply.
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Apply to postpone property rates payments
Learn how homeowners can postpone residential property rates, meet eligibility criteria and how to apply.