For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section.
For up-to-date information on COVID-19, visit covid19.govt.nz.
Contact us if you are having problems with paying your rates.
We have extended the Rates postponement for ratepayers financially impacted by COVID-19 scheme. This allows ratepayers struggling financially to defer up to $20,000 of their rates for the 2021/2022 year.
You may also qualify for the government's rates rebate which will cover some of your rates. We also offer flexible payment options.
He āwhina mō ngā kāinga me ngā rōpū hapori, iti te whai moni
Find out how to apply for a property rates rebate.
Find out if you are eligible for a rates remission for LTO Papakāinga housing.
Find out if you are eligible for a property rates remission of fixed charges and targeted rates.
Find out how we may be able to reduce your property rates penalties under specific circumstances.
Find out about transition property rates grants, whether you are eligible, and how to apply.
Find out how to postpone all or part of your rates for an agreed period of time.
Eligibility criteria for applying for a rates remission for Māori freehold land.
Apply for a remission (reduction) of property rates on basis not specifically covered by other rates remission policies.
Learn about the criteria to get an accommodation provider targeted property rates remission.
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