Skip to main content

Whakarite mō ngā ohotata waipuke

Prepare for flooding emergencies

Last updated: 4 April 2024


With the recent extreme weather, we need to start thinking about what we can do in case of a future flooding emergency.


Prepare your property and household before a flood happens

There are things you can do to prepare your home before extreme weather strikes.

You can:

  • clear your own drains and catchpits, if safe to do so
  • make an emergency plan for you and your household, including pets and livestock
  • move your car to higher ground, if possible
  • move valuables to upper levels or shelves in your home.

If you live in an area at risk of flooding, you can also work to Reduce flooding risks on your property.

See Maintaining our local streams on how you can look after streams next to your property and reduce damage during flooding.

You should know

Visit Storm recovery documents to read guides on preparing your property for flooding in te reo Māori, Korean, Hindi, plus simplified and traditional Chinese.

Preparing your property for flooding

Our 'Preparing your property for flooding' brochure features information on:

  • reasons for flood risk
  • ways to reduce flood damage when a storm is expected
  • property-related stormwater issues and improvements
  • long-term improvements to reduce the impact of future floods.

Protect yourself during a flood

If there is an immediate risk to life or property, call 111. This covers flooding on both private property or public land.

Before anything happens, make sure you know How to report flooding.

If a road is blocked, contact Auckland Transport on 09 355 3553.

Watch our videos on What to do in a flooding emergency.

Recover after a flood

​Stay safe

If you're getting involved with cleaning up storm or flood damage in your community, make sure you keep yourself safe while you're working.

  • Stay away from flood waters as they are likely to be contaminated, including flooded streams.
  • Wear gloves and boots and do not take unnecessary risks.
  • Do not try to clear landslips yourself.
  • Ask for help or contact us for big jobs.

Ask for help

Find out how to recover after a flood.

 Related topics



Your responsibilities as owner of a private watercourse responsibilities as owner of a private watercourseAs an owner of a watercourse, you have the responsibility that it is clear and unblocked, and all works done complies with the Stormwater Bylaw aspxStormwater
Reduce flooding risks on your property flooding risks on your propertyKeep drains and overland flow paths clear to prevent flooding and blockages on your property. Add permeable areas such as lawns to minimise runoff.aspxStormwater
What to do in a flooding emergency to do in a flooding emergencyFind out what you should do in a flooding emergency.aspxStormwater
Caring for waterways for waterwaysManage your stream by adding plants and rocks to slow down the flow of water and reduce erosion. Keep the stream free of rubbish and chemicals. Avoid spreading freshwater pests.aspxWater quality
Report a water quality issue a water quality issueContact us for water quality issues or oil spills. We advise when the water is unsafe due to flooding, erosion, pollution and unhealthy practices. aspxWater quality
Recovering after a flood after a floodInformation on how to clean, make an insurance claim, and rebuild your property after a flood.aspx