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Book your inorganic collection

If you have inorganic items you would like us to remove, you need to let us know by booking a collection.

COVID-19 Alert Level 2 - Inorganic collections information

Household on-property inorganics collections will continue to be collected, but with physical distancing.

If you see dumped rubbish, please report it by calling 0800 NO DUMP (0800 663 867).

How inorganic collections work

Our inorganic collections are one of the waste and recycling services funded by the Waste Management Targeted Rate.

Each property in Auckland that pays the rate is able to book (without any additional charge) one inorganic collection per year.

Collections are scheduled for certain areas at different times of the year. Once the schedule is released, you can find the collection period for your area by looking up your property in the online booking tool.

After you've found the collection dates, you can make a booking any time up to eight days before the start of the collection period.

Area	Schedule released	Collection months	Length of collection period
Mainland Auckland	Early June	See booking tool for collection time	1 week
Waiheke Island	September	November - May	3-5 weeks
Aotea / Great Barrier Island	September	October - November	2-3 weeks
Rakino Island	October	November	2-3 weeks

For details on the accepted items, see what you can and cannot put out for inorganic collection.

How to find out when your collection week is

You can use our booking tool to find your collection week, without actually making a booking.

We will also deliver flyers to mailboxes in your area several weeks before your area's assigned collection week.

How to book an inorganic collection

If you live in an apartment, townhouse, gated community or retirement village with 10 or more occupancy on one site.

You need to arrange with your body corporate or property manager to make a bulk booking through our collections team.

Your body corporate or property manager should also tell you where you can place your items for collection.

You should know

If you live in an apartment, townhouse, gated community or retirement village with 10 or more occupancy on one site, your body corporate or property manager needs to make a bulk booking through our collections team.

Your body corporate or property manager should also tell you where you can place your items for collection.

Online

Inorganic collection bookings

The inorganic collection week dates will display only if bookings are still open for your area.

If you have missed the set collection day for your area, you will have to find alternative ways of disposing of your items.

In person

Visit one of our service centres.

By phone

Call us on 09 301 0101.

Once you have booked a collection

We will tell you by email, text, or phone your:

booking reference number
collection day.

To get your collection right see what happens on your inorganic collection day.

Inorganic collection terms and conditions

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