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Book your inorganic collection

Tonohia tō kohinga pararopi-kore

If you have inorganic items you would like us to remove, you need to let us know by booking a collection.

COVID-19 inorganic collections information

Inorganic collection bookings for mainland Auckland have now re-opened.

A lot of properties weren't able to receive their scheduled collection due to the covid-19 lockdown. To ensure these residents still get their collection as close to the original date as possible, we've had to adjust our remaining collection schedule for all other properties.

That means if you had a collection booked, you need to re-book it so that your property is registered for the new service dates for your area.

We apologise for the inconvenience.

Aotea / Great Barrier Island and Rakino Island inorganics services will be rescheduled for later in the year. We will advise customers in advance of their booking window.

For Waiheke Island properties that missed their booked collection during the service interruption, we will be in touch directly to advise on arrangements.

How inorganic collections work

Every area of Auckland is allocated a week each year for an inorganic collection.

There is no charge to book an inorganic collection. One collection  of up to one cubic metre of inorganic material per year is included in your property rates.

For details on the accepted items see, what you can and cannot put out for inorganic collection.

How to find out when your collection week is

Flyers will be delivered to mail boxes in your area several weeks before your area's assigned collection week.

From mid-January you can enter your address into the online booking tool to find out your collection week. However, if your allocated week has already passed for the year, this information will not show.

You can use our online booking tool to find out your collection week, without actually making a booking.

When you can book an inorganic collection

You can book your collection anytime from mid-January to eight days before your scheduled collection week.

If you do not book a collection during this time period, you will need to find alternative ways to disposing of your items.

How to book an inorganic collection

You should know

If you live in an apartment, townhouse, gated community or retirement village with 10 or more occupancy on one site,  your body corporate or property manager needs to make a bulk booking through our collections team.
 
Your body corporate or property manager should also tell you where you can place your items for collection.
If you live in an apartment, townhouse, gated community or retirement village with 10 or more occupancy on one site.
 
You need to arrange with your body corporate or property manager to make a bulk booking through our collections team.
Your body corporate or property manager should also tell you where you can place your items for collection.

 Online

  1. Click the "Inorganic collection bookings" button.
  2. Click on the "Collection dates and bookings" button.
  3. Read and accept the collection guidelines.
  4. Search for your address. 
Inorganic collection bookings

 

The inorganic collection week dates will display only if bookings are still open for your area.

If you have missed the set collection day for your area, you will have to find alternative ways of disposing of your items.

 In person

​Visit one of our service centres.

 By phone

​Call us on 09 301 0101.

​Once you have booked a collection

We will tell you by email, text, or phone your:

  • booking reference number
  • collection day.

To get your collection right see what happens on your inorganic collection day.

 Related topics

 

 

What you can and cannot put out for inorganic collectionhttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/what-put-out-inorganic-collection.aspxWhat you can and cannot put out for inorganic collectionFind out what items we accept for inorganic collection.aspx
On your inorganic collection dayhttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/on-your-inorganic-collection-day.aspxOn your inorganic collection dayFind out where and when to put out your inorganic items for collection.aspx
Edit or cancel your inorganic collection bookinghttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/edit-cancel-inorganic-collection-booking.aspxEdit or cancel your inorganic collection bookingFind out how to edit your inorganic collection booking details or cancel your booking.aspx
If you miss the inorganic collections in your areahttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/miss-inorganic-collections-your-area.aspxIf you miss the inorganic collections in your areaThere are other ways of disposing your household items if you missed the inorganic collections in your area.aspx