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Auckland Council

Book an inorganic collection

How inorganic collections work

Every area of Auckland is allocated a week each year for an inorganic collection.

There is no charge to book an inorganic collection. One collection per year is included in your property rates.

If you have inorganic items you would like us to remove, you need to let us know by booking a collection. Details on how to do this are listed below.

How to find out when your collection week is

Flyers will be delivered to mail boxes in your area several weeks before your area's assigned collection week.

From mid-January you can enter your address into the online booking tool to find out your collection week. However, if your allocated week has already passed for the year, this information will not show.

You can use our online booking tool to find out your collection week, without actually making a booking.

When you can book an inorganic collection

You can book your collection anytime from mid-January to eight days before your scheduled collection week.

If you do not book a collection during this time period, you will need to find alternative ways to disposing of your items.

How to book an inorganic collection

 Online

  1. Click the "Inorganic collection bookings" button.
  2. Click on the "Collection dates and bookings" button.
  3. Read and accept the collection guidelines.
  4. Search for your address. 
Inorganic collection bookings

 

The inorganic collection week dates will display only if bookings are still open for your area.

If you have missed the set collection day for your area, you will have to find alternative ways of disposing of your items.

 In person

​Visit one of our service centres.

 By phone

​Call us on 09 301 0101.

​What happens next

We will tell you by email, text or phone what day we will pick up your inorganic waste.

Our tip

If you live in an apartment, townhouse, gated community or retirement village you can still book a collection.
 
Ask your body corporate or building manager where to put your inorganic items for collection.

What happens on collection day

Inorganic collections take place between 7am and 4pm.

Inorganic items are collected by two trucks. One truck will pick up recyclable material, and the second truck will pick up items for landfill.

If only some of your items have been collected, the second truck might still be on its way. If certain items remain by the following day, it is likely these pieces do not meet our collection criteria.