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Book your inorganic collection

If you have inorganic items you would like us to remove, you need to let us know by booking a collection.

How inorganic collections work

Every area of Auckland is allocated a week each year for an inorganic collection.

There is no charge to book an inorganic collection. One collection  of up to one cubic metre of inorganic material per year is included in your property rates.

For details on the accepted items see, what you can and cannot put out for inorganic collection.

How to find out when your collection week is

Flyers will be delivered to mail boxes in your area several weeks before your area's assigned collection week.

From mid-January you can enter your address into the online booking tool to find out your collection week. However, if your allocated week has already passed for the year, this information will not show.

You can use our online booking tool to find out your collection week, without actually making a booking.

When you can book an inorganic collection

You can book your collection anytime from mid-January to eight days before your scheduled collection week.

If you do not book a collection during this time period, you will need to find alternative ways to disposing of your items.

How to book an inorganic collection

You should know

If you live in an apartment, townhouse, gated community or retirement village with 10 or more occupancy on one site,  your body corporate or property manager needs to make a bulk booking through our collections team.
 
Your body corporate or property manager should also tell you where you can place your items for collection.
If you live in an apartment, townhouse, gated community or retirement village with 10 or more occupancy on one site.
 
You need to arrange with your body corporate or property manager to make a bulk booking through our collections team.
Your body corporate or property manager should also tell you where you can place your items for collection.

 Online

  1. Click the "Inorganic collection bookings" button.
  2. Click on the "Collection dates and bookings" button.
  3. Read and accept the collection guidelines.
  4. Search for your address. 
Inorganic collection bookings

 

The inorganic collection week dates will display only if bookings are still open for your area.

If you have missed the set collection day for your area, you will have to find alternative ways of disposing of your items.

 In person

​Visit one of our service centres.

 By phone

​Call us on 09 301 0101.

​Once you have booked a collection

We will tell you by email, text, or phone your:

  • booking reference number
  • collection day.

To get your collection right see what happens on your inorganic collection day.

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