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COVID-19 Alert Level 3

At Alert Level 3: Step 2 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Some customer-facing facilities like service centres and community centres are now open. Essential services continue.

Use the NZ COVID Tracer app, wear a face covering, maintain a 2m physical distance, wash your hands, and stay home if you are sick. For information about council services and closures, see the COVID-19 section

Learn more about Auckland Council's response to COVID-19. See OurAuckland

Tonohia tō kohinga pararopi-kore

Book your inorganic collection

If you have inorganic items you would like us to remove, you need to let us know by booking a collection.

COVID-19 Alert Level 2 - Inorganic collections information

Household on-property inorganics collections will continue to be collected, but with physical distancing.

If you see dumped rubbish, please report it by calling 0800 NO DUMP (0800 663 867).

How inorganic collections work

Every property in Auckland is entitled to one inorganic collection per year. There is no charge, as the collection is paid for in your property rates.

Collections are scheduled for certain areas at different times of the year. Once the schedule is released, you can find the collection period for your area by looking up your property in the online booking tool.

After you've found the collection dates, you can make a booking any time up to eight days before the start of the collection period.

​Area Schedule released​ Collection months​ Length of collection period​
​Mainland Auckland June See booking tool for collection time ​1 week
​Waiheke Island ​September ​November - May ​3-5 weeks
​Aotea / Great Barrier Island ​September ​October - November ​2-3 weeks
​Rakino Island ​October ​November ​2-3 weeks

For details on the accepted items, see what you can and cannot put out for inorganic collection.

How to find out when your collection week is

You can use our booking tool to find your collection week, without actually making a booking.

We will also deliver flyers to mailboxes in your area several weeks before your area's assigned collection week.

How to book an inorganic collection

You should know

If you live in an apartment, townhouse, gated community or retirement village with 10 or more occupancy on one site,  your body corporate or property manager needs to make a bulk booking through our collections team.
 
Your body corporate or property manager should also tell you where you can place your items for collection.
If you live in an apartment, townhouse, gated community or retirement village with 10 or more occupancy on one site.
 
You need to arrange with your body corporate or property manager to make a bulk booking through our collections team.
Your body corporate or property manager should also tell you where you can place your items for collection.

 Online

Inorganic collection bookings

 

The inorganic collection week dates will display only if bookings are still open for your area.

If you have missed the set collection day for your area, you will have to find alternative ways of disposing of your items.

 In person

​Visit one of our service centres.

 By phone

​Call us on 09 301 0101.

​Once you have booked a collection

We will tell you by email, text, or phone your:

  • booking reference number
  • collection day.

To get your collection right see what happens on your inorganic collection day.

 Related topics

 

 

If you miss the inorganic collections in your areahttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/miss-inorganic-collections-your-area.aspxIf you miss the inorganic collections in your areaThere are other ways of disposing your household items if you missed the inorganic collections in your area.aspxInorganic waste
On your inorganic collection dayhttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/on-your-inorganic-collection-day.aspxOn your inorganic collection dayFind out where and when to put out your inorganic items for collection.aspxInorganic waste
If we missed your inorganic collectionhttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/we-missed-your-inorganic-collection.aspxIf we missed your inorganic collectionFind out what to do if your inorganic material was not collected.aspxInorganic waste
What you can and cannot put out for inorganic collectionhttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/what-put-out-inorganic-collection.aspxWhat you can and cannot put out for inorganic collectionFind out what items we accept for inorganic collection.aspxInorganic waste
Edit or cancel your inorganic collection bookinghttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/edit-cancel-inorganic-collection-booking.aspxEdit or cancel your inorganic collection bookingFind out how to edit your inorganic collection booking details or cancel your booking.aspxInorganic waste
Inorganic collections for units and apartmentshttps://www.aucklandcouncil.govt.nz/rubbish-recycling/inorganic-collections/Pages/Inorganic-collections-for-units-and-apartments.aspxInorganic collections for units and apartmentsInformation on booking an inorganic collection when you live in a multi-unit development or apartment building.aspxInorganic waste