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1. Check your eligibility for a property rates rebate

If you have previously received a property rates rebate, you will receive a property rates rebate application form and guide in early August with your property rates bill.

Property rates rebate calculator

Use the Property rates rebate entitlement calculator to get an estimate of your rates rebate entitlement.

Include your annual Watercare charges (if applicable).

Rates rebate thresholds

Maximum rebate amount

The maximum rates rebate is $790.

Income threshold for a rates rebate

You will need to provide us with your total household income. This is the amount that you and any spouse, partner or joint home owner who lives with you, earned before tax.

The Department of Internal Affairs current threshold for a rebate is $31,510 per year.

You may still be eligible for a rebate even if you earn more than the income threshold.

Income allowance for dependents

Additional income allowance for dependents is $500 per dependent.

Evidence of income and living at the property

You will need to provide evidence of income to assess your eligibility and the amount of your rates rebate.

You must have lived in your property from the start of the rating year 1 July 2024.

You should know

The executor or administrator of an estate may apply for a rebate where the deceased person met the normal criteria but died within the current rating year. The executor must provide documentation confirming they are responsible for the estate. 

​Water rates

Water rates are included in the calculation.

We will fill in water rates amounts for all areas except the former Papakura District Council area.

If you live in Papakura you need to request water rates information for the last 12 months (1 July 2023 to 30 June 2024) from Veolia Water.