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1. Check your eligibility for a property rates rebate

If you have previously received a property rates rebate, you will receive a property rates rebate application form and guide in early August with your property rates notice.

Rates rebate thresholds

You should know

Use the Property rates rebate entitlement calculator to get an estimate of your rebate entitlement. Include your annual Watercare charges (if applicable).
You may still be eligible for a rebate even if you earn more than the income threshold.


  • The maximum rebate is $640.
  • The income threshold is $25,660 per year, but you may still be eligible if you earn more than that.
  • Additional income allowance for dependents is $500 per dependent.
  • You will need to provide evidence of income to assess your eligibility and the amount of your rebate.
  • You must have lived in your property from the start of the rating year 1 July.    
  • Water rates are included in the calculation. We will fill in water rates amounts for all areas except the former Papakura District Council area. Customers from Papakura need to request water rates information from Veolia Water, for the last 12 months (1 July to 30 June).
  • The executor or administrator of an estate may apply for a rebate where the deceased person met the normal criteria but died within the current rating year. The executor must provide documentation confirming they are responsible for the estate.   

Property rates rebate entitlement calculator