Auckland is at Alert Level 3. All customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.
Remember to wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.
For the information about council services and closures, visit the COVID-19 Alert Level 3 page
To learn more about Auckland Council's response to COVID-19, visit OurAuckland
Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more
Alert Limited services
We will be accepting, assessing and approving all digital applications for consents, certificates of acceptance, code compliance certificates, building WOFs and engineering approvals, and licensing (food, alcohol, health and dogs) while at Alert Level 3.
No hardcopy applications will be accepted during Alert Level 3. Any hardcopy information provided to council immediately prior to lockdown should be re-submitted digitally.
If this isn’t possible then your application will continue processing at Alert Level 2. Some physical inspections will be available at sites with appropriate COVID-19 health and safety protocols in place, others can be done remotely, and some will need to wait until we return to Alert Level 2.
Ohiatanga mahi hanga pūkaha
See COVID-19 Alert Level 1 consents services.
Find out what type of work might need an engineering approval and how can our development engineers help.
Find out how to apply for a major engineering approval and learn the phases of the engineering approval process.
Find out how to apply for a minor engineering approval and download the engineering as-built requirements.
Read what you need to apply for an engineering approval and the naming standards to use if you apply online.
Find out what a common access way is, and how to apply. Learn more about how and why we test the common access way.
Find out what you can do if you want to construct drainage over neighbouring properties but your neighbours grant or refuse to grant you access approval.
Get an approval to use new materials and products for infrastructure vested to the council.
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