Request for information (RFI)
The 20 working day processing time frame goes on hold if we need to request more information, and it doesn't start again until we receive the information requested. Incomplete applications take longer to process. Additional processing time is charged accordingly.
Granting a building consent application
We will grant your application if we are satisfied that the provisions of the Building Code will be met.
The approved consent directs you to build what is shown in your consented plans. During inspections, building officials will assess the work against your plans.
Declining a building consent application
If your application is declined, we will tell you the reasons why. We recommend you seek advice from a professional if you are considering appealing the decision.
What happens next
If your consent has been granted, you will receive the decision and an invoice via email.
Once you have paid the outstanding fees (if applicable) we will issue your consent via email and we will also post a printed copy. If you prefer, you can collect it, or download it from the online portal if you applied online.
Make sure you read and understand any building consent conditions or advice notes.