Request for information (RFI)
The 20 working day processing timeframe goes on hold if we need to request more information, and it doesn't start again until we receive the information we request.
Incomplete applications take longer to process.
Additional processing time is charged accordingly.
Decision on your building consent application
If we grant a building consent application
If we grant your consent, you will receive the decision and an invoice via email.
We will grant your building consent if:
- we are satisfied that the provisions of the Building Code will be met
- the building work is properly completed in accordance with the plans and specification on your application.
Once you have paid any outstanding fees, we will issue your consent.
If you sent us a hard copy application, we will post you a printed copy of your consent. Otherwise, you can download your consent from the online portal.
The approved consent will direct you to build what is shown in your consented plans. Make sure you read and understand any building consent conditions or advice notes.
The documentation will also include a list of inspections that will be required during construction.
During inspections, building officials will assess the work against your plans.
Construction must start within 12 months from the date the building consent was issued. If work hasn’t started by then, you may apply for an extension of time, otherwise the consent will lapse.
If we decline a building consent application
If your application is declined, we will tell you the reasons why.
We recommend you seek advice from a professional if you are considering appealing the decision.