Request for information (RFI)
The 20 working day processing timeframe goes on hold if we need to request more information, and it doesn't start again until we receive the information we request.
Incomplete applications take longer to process.
Additional processing time is charged accordingly.
Decision on your building consent application
If we grant a building consent application
If we grant your consent, you will receive the decision and an invoice via email.
We will grant your building consent if:
- we are satisfied that the provisions of the Building Code will be met
- the building work is properly completed in accordance with the plans and specification on your application.
Once you have paid any outstanding fees, we will issue your consent via email and we will also post a printed copy. You can also collect it from us or download it from the online portal, if you applied online.
The approved consent will direct you to build what is shown in your consented plans. Make sure you read and understand any building consent conditions or advice notes.
During inspections, building officials will assess the work against your plans.
If we decline a building consent application
If your application is declined, we will tell you the reasons why.
We recommend you seek advice from a professional if you are considering appealing the decision.